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Privacy Policy

 

Obaro is committed to protecting Your privacy.  This Privacy Policy together with our Website Terms and Conditions explains:

-       The kinds of personal information Obaro collects and hold;

-       How Obaro collects and holds the personal information;

-       The purpose for which Obaro collects, holds, uses and discloses personal information;

-       Your right to seek access to and correction of Your personal information;

-       How You may complain about privacy matters;

-       Obaro's sharing of Your personal information with third parties.

 

If You have any questions concerning Your personal information, please contact Obaro at info@obaro.co.za.

 

1.         PERSONAL INFORMATION

            Personal Information refers to all information about You as an identifiable individual, including Your name, address, email address, telephone number and identity number.

 

2.         COLLECTION AND PROCESSING OF PERSONAL INFORMATION

2.1      Obaro only collects and processes Personal Information that is reasonably necessary for its business and functions and activities which include but are not limited to the following instances:

-      making an online purchase;

-      opening an account;

-      taking part in Obaro's promotions, competitions and surveys.

2.2      Obaro may also collect Personal Information about You by accessing data from other sources and then analysing that data together with the information Obaro already holds about You in order to learn more about Your likely preferences and interests.

2.3      In order to register for certain services or enter competitions or promotions offered through Obaro's Website from time to time, Obaro may collect relevant Personal Information which may be used to provide the services to You.

2.4      Obaro may use Personal Information for its own internal purposes including:

-      establishing and verifying Your identity;

-      maintaining and updating Obaro's customer database;

-      marketing, product research and development purposes.

 

3.         STORAGE OF PERSONAL INFORMATION

3.1      Obaro uses all reasonable endeavours to put in place and maintain electronic procedures and systems to ensure accuracy and to eliminate risks of unauthorised access to, and loss, misuse or wrongful alteration of Personal Information with reference to accepted technological standards.

3.2      The Obaro Website uses Nedbank Iveri Gateway to implement encryption to encrypt transmission of sensitive information between Your browser and Obaro's web server.

3.3      Obaro's security encrypts Your Personal Information so that it cannot be read as the information travels over the Internet.

 

4.         PERSONAL INFORMATION SHARED

4.1      Obaro will not sell, rent or otherwise disclose Your Personal Information to any third party without Your consent, provided that by using Obaro's Website You provide Your express and informed consent for Obaro to disclose Your Personal Information to third parties as follows:

-      to third party companies employed by Obaro to provide services for Obaro, including for example, website hosting and development – these companies require access to Your Personal Information to perform their functions and not for any other purposes;

-      to transfer Obaro's customer database, including Personal Information contained therein, to any third party who acquires all or substantially all of the assets or shares in Obaro or its Website service, whether by sale, merger, acquisition or otherwise;

-      to governmental agencies, exchanges and other regulatory or self-regulatory organisations if Obaro is required to do so by law or if Obaro believes that such action is necessary to comply with the law or with any legal process, protect and defend Obaro's rights and property or that of its customers and companies in the group, prevent fraud or abuse, misuse or unauthorised use of Obaro's Website and/or protect the personal safety or property of Obaro's customers or the public.

4.2      Obaro reserves the right to share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on Obaro's Website or business associates and partners.  This does not involve disclosing any Personal Information which can identify any individual consumer in any way.

 

5.         ACCURACY OF INFORMATION

5.1      It is important that the information You provide to Obaro is accurate and up to date.  If Your personally identifiable information changes, You may correct or update it online.

5.2      Obaro cannot be held liable for any information that is inaccurate and/or obsolete.

5.3      If You would like to receive a copy of the information about You held by Obaro, please contact Obaro.

 

6.         OPTING OUT

6.1      If You are an existing customer, Obaro provides You the opportunity to 'opt-out' of having Your personally identifiable information used for certain purposes when this information is provided to Obaro.

6.2      If You no longer wish to receive promotional communications, You may opt-out of receiving it by updating Your registered profile preferences.

 

7.         CHANGES TO THIS PRIVACY POLICY

7.1      Obaro reserves the right to modify this policy at any time and any changes will be posted to this page.

7.2      If Obaro makes any material changes to this policy You will be notified by means of a notice on Obaro's home page.

7.3      Any amended privacy and security policy will supersede and replace any previous policies with effect from the date on which it is posted on Obaro's Website.

 

8.         HOW OBARO USES COOKIES

8.1      A cookie is a small file which asks permission to be placed on Your computer's hard drive.  Once You agree, the file is added and the cookie helps analyse web traffic or lets You know when You visit a particular site. Cookies allow web applications to respond to You as an individual.  The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences.

8.2      Obaro uses traffic log cookies to identify which pages are being used.  This helps Obaro analyse data about web page traffic and improve its website in order to tailor it to customer needs.  Obaro only uses this information for statistical analysis purposes and then the data is removed from the system.

8.3      Overall, cookies help Obaro provide You with a better Website, by enabling Obaro to monitor which pages You find useful and which You do not.  A cookie in no way gives Obaro access to Your computer or any information about You, other than the data You choose to share with Obaro.  You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer.  This may prevent You from taking full advantage of the Website.

8.4       List of cookies Obaro collects

            The table below lists the cookies Obaro collects and what information they store.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.